Privacy Policy

This policy explains how Sunshine Rideshare may collect, use, share, and protect information when riders and drivers use the website, app, and related services.

Ride booking

Location safety

Secure payments

1

Information We Collect

We may collect information you provide when creating an account, booking a ride, contacting support, rating a ride, or subscribing to updates. This may include name, email address, phone number, profile details, payment-related information, pickup and destination details, ride history, ratings, and support messages.

2

Location and Ride Data

To provide rideshare services, Sunshine Rideshare may use location information to show nearby drivers, estimate arrival times, display routes, support in-app navigation, calculate fares, and improve safety. Location features may not work correctly if device permissions are disabled.

3

How We Use Information

Information is used to create and manage accounts, process ride requests, connect riders and drivers, support payments, provide customer service, improve app performance, prevent fraud, send important service notices, and maintain a safe rideshare experience.

4

Payments and Third Parties

Payments may be processed by third-party payment providers. Sunshine Rideshare may share limited information with service providers such as payment processors, hosting providers, analytics tools, messaging services, and support systems only as needed to operate the app.

5

Drivers and Passengers

Certain ride details may be shared between riders and drivers, such as name, pickup location, destination, ride status, vehicle or driver information, and ratings, so that rides can be completed safely and efficiently.

6

Safety, Security, and Legal Uses

We may use or disclose information to protect users, investigate misuse, enforce terms, respond to legal requests, prevent fraud, resolve disputes, and protect the rights and safety of Sunshine Rideshare, drivers, riders, and the public.

7

Data Retention

We keep personal information for as long as needed to provide the app, comply with legal obligations, resolve disputes, improve services, and enforce agreements. Some ride and transaction records may be retained for business, accounting, or safety reasons.

8

Your Choices

You may update account information in the app where available, manage device permissions, opt out of promotional messages, or request support with account access, correction, or deletion. Some information may be required to continue using core app features.

9

Children's Privacy

Sunshine Rideshare is intended for users who are old enough to use rideshare services under applicable terms. We do not knowingly collect information from children who are not eligible to use the app.

10

Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of Sunshine Rideshare after an update means you accept the revised policy.

Contact

If you have questions about this Privacy Policy or need help with your account information, contact Sunshine Rideshare support through the app or by email at colgate.classicpack@gmail.com.